Hotel Receptionist Job In France
- Do you enjoy giving a warm welcome
- Find it easy to connect with others
- And enjoy assisting others
Business travelers who wish to spend a few days to several months in a city might call Zoku home. We’re not your average business hotel; instead, we provide a laid-back setting for individuals to work, socialize, and stay while also assisting inhabitants in feeling a part of the community. Numerous press outlets and design awards have acknowledged our innovative approach to hospitality globally.
At all four of our locations—Amsterdam, Copenhagen, Paris, and Vienna—we are also delighted to be B Corp certified, indicating that we hold ourselves to a high level in terms of responsibility, transparency, and social and environmental impact. Joining Zoku will allow you to work with a global team of motivated, proactive, and enjoyable individuals who are all passionate about bringing people together from all over the world.
TELL ME MORE
As a Receptionist, you’ll be the go-to person, connector and problem solver for our residents. Each day brings new adventures in this role. You’ll thrive on sharing advice, taking care of people, and creating a welcoming environment for our residents – leaving a lasting impression wherever you go.
WHAT WILL YOU DO?
No day looks the same as a receptionist… but here’s a glimpse of what you can expect:
Reception Professional: You welcome and inform our residents with your brightest smile, giving them the best advices on how to enjoy our beautiful capital.
Creating Community: You’ll help welcome members and residents, prepare and furnish common areas and provide outstanding service to ensure they have an exceptional day.
About you
WE LOVE PEOPLE WHO
- Love to take care of an unforgettable stay where people feel at home and get connected with others and the city surrounding them.
- Are ready to change the way guests are treated in the hospitality industry by always providing their service in better, more creative ways.
- Are genuinely friendly, pro-active and open.
- Are eager to get the best out of themselves and their peers.
- Want to know and share everything about our home city.
- Don’t mind getting their hands dirty every now and then.
A FEW MUST HAVES
- You have worked in hospitality or in a similar customer-facing industry.
- You are fluent in French and are able to have a conversation in English, any other languages are a big plus!
- You are an EU resident or have a valid working and living permit to work in France.
- You are fully flexible, as there are no fixed working days / hours.
- Language required: English.
Role and Responsibilities of a Hotel Receptionist
A hotel receptionist is the first point of contact for guests and plays a crucial role in shaping their overall impression of the hotel. Their main duty is to provide exceptional service and ensure that every guest enjoys a comfortable and efficient stay.
1. Guest Relations
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Greet guests warmly and manage the check-in and check-out procedures efficiently.
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Respond to questions regarding hotel amenities, nearby attractions, restaurants, and transportation options.
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Handle room bookings and cancellations through phone calls, emails, and digital reservation systems.
2. Administrative Tasks
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Keep accurate and up-to-date records of guest information and bookings.
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Process financial transactions, issue receipts or invoices, and maintain proper billing documentation.
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Collaborate with housekeeping and maintenance teams to ensure rooms are clean, functional, and ready for occupancy.
3. Handling Guest Issues
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Listen to guest concerns or complaints and resolve them quickly with courtesy and professionalism.
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Anticipate guests’ needs and ensure they receive prompt and attentive service throughout their stay.
Skills and Qualifications Needed
1. Educational Requirements
Most hotels in France look for applicants who have completed secondary education or hold a high school diploma. However, a degree or certification in hospitality management, tourism, or customer service can make a candidate stand out and open doors to higher-level positions.
2. Language Abilities
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French fluency is essential for daily communication with guests and colleagues.
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English proficiency is also highly valued due to the international nature of tourism in France.
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Knowing additional languages, such as Spanish, German, Italian, or Chinese, provides a competitive advantage in major tourist destinations.
3. Key Personal Qualities
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Excellent verbal communication and interpersonal skills.
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Strong attention to detail and organizational abilities.
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A positive, calm, and professional attitude, especially when dealing with busy or stressful situations.
Work Environment and Schedule
Hotel receptionists in France usually work in rotating shifts, covering mornings, evenings, weekends, and public holidays, as hotels operate around the clock. The role requires adaptability, patience, and a strong customer service orientation. Receptionists may work in five-star hotels, boutique inns, resorts, or business accommodations, depending on their experience level and language skills.
Average Salary Range
In France, a hotel receptionist can expect to earn between €1,900 and €2,500 per month. The exact amount depends on experience, the hotel’s size, and its location. In major cities such as Paris, Lyon, and Nice, salaries tend to be higher due to the cost of living and the demand for multilingual staff.
Career Development Opportunities
Starting as a hotel receptionist can lead to several advancement opportunities in the hospitality field. With experience and further training, employees can move into positions such as:
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Front Office Supervisor
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Guest Relations Executive
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Reservations Manager
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Hotel Operations Manager
Some professionals also branch into areas like sales, tourism coordination, or event management, building a dynamic career within the broader travel and hospitality industry.
How to Find a Hotel Receptionist Job in France
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Create a professional French-style CV and cover letter, emphasizing communication skills and hospitality experience.
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Search for openings on local job platforms such as Pôle Emploi, Indeed France, and HôtellerieJobs.fr.
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Network with professionals in the tourism and hospitality sectors, both online and at job fairs or industry events.
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If you are not an EU citizen, obtain the necessary work visa or permit. Some hotels assist qualified candidates with the application process.
